Shipping policy
Shipping Policy
Effective Date: July 1 2026
This Shipping Policy explains how physical orders from Desi Star Oracle are processed, shipped, and delivered.
Digital products are not shipped. Digital downloads are delivered electronically.
Order Processing Time
Physical orders are typically processed within [Insert Processing Time, Example: 3-7 business days] after payment is received.
Processing time does not include weekends, holidays, or carrier delays.
For pre-orders, handmade items, special releases, or limited edition products, processing times may be longer. Any special shipping timeline will be listed on the product page when possible.
Shipping Rates
Shipping rates are calculated at checkout based on the customer’s location, selected shipping method, package weight, and carrier rates.
Free shipping may be offered during special promotions or on qualifying orders.
Domestic Shipping
We currently ship within the United States
Estimated delivery times depend on the shipping carrier and destination. Delivery estimates are not guarantees.
International Shipping
International shipping may be available depending on product type and destination.
International customers are responsible for any customs fees, import taxes, duties, VAT, brokerage fees, or other charges required by their country. Desi Star Oracle is not responsible for customs delays or additional fees.
Lost, Delayed, Or Stolen Packages
Once an order has been handed to the shipping carrier, Desi Star Oracle is not responsible for delays, lost packages, stolen packages, or delivery issues caused by the carrier.
If your tracking shows that your package was delivered but you did not receive it, please contact the shipping carrier directly and check with neighbors, your local post office, or your delivery location.
We will do our best to assist, but we cannot guarantee replacement or refund for packages marked as delivered.
Incorrect Shipping Address
Customers are responsible for entering the correct shipping address at checkout.
If an order is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping costs to resend the item.
Damaged Or Incorrect Items
If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery at [email address] with your order number and clear photos of the item and packaging.
We will review the issue and may offer a replacement, store credit, or refund if approved.
Contact
Desi Star Oracle
Email: desistar@desistaroracle.com
Website: desistaroracle.com